Terms & Conditions of service.
Terms and Conditions
Please read these terms and conditions (“terms and conditions”, “terms”) carefully before using www.lorrainehodgsonart.com.au website (“website”, “service”) operated by Lorraine Hodgson Art (“us”, “we”, “our”).
Conditions of use
By using this website, you certify that you have read and reviewed the Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to stop using the website accordingly. Lorraine Hodgson Art only grants use and access of this website, its products, and its services to those who have accepted its terms.
Privacy Policy
Before you continue using our website, we advise you to read our privacy policy regarding our user data collection. It will help you better understand our practices.
Age Restriction
You must be at least 18 (eighteen) years of age before you can use this website. By using this website, you warrant that you are at least 18 years of age and you may legally adhere to this Agreement. Lorraine Hodgson Art assumes no responsibility for liabilities related to age misrepresentation.
Intellectual Property
You agree that all materials, products, and services provided on this website are the property of Lorraine Hodgson Art, its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute Lorraine Hodgson Art’s intellectual property in any way, including electronic, digital, or new trademark registrations.
You grant Lorraine Hodgson Art a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish. For issues regarding intellectual property claims, you should contact the business in order to come to an agreement.
Products and Services
While we do our best to ensure that descriptions are accurate and colours are adequately represented, there may from time to time be some discrepancies.
Lorraine Hodgson Art and all of its representatives cannot be held responsible should there be discrepancies in size, shape, or colour with the products received by the customer, as your computers may simply have been showing them differently.
While we aim to ensure that a product for sale is in stock, Lorraine Hodgson Art and all of its representatives cannot be held liable if there were to be a mistake and a product is sold out or unavailable, in which case Lorraine Hodgson Art reserves the right to cancel your order.
Despite efforts to ensure all information remains accurate, errors or mistakes can occur from time to time and Lorraine Hodgson Art reserves the right to correct wrong information, such as prices, availability, descriptions, images and other displayed information, as well as reserving the right to cancel or refuse to process an order that was made based on any incorrect information.
Payments
Payments on our website are processed through third party payment providers (Stripe, PayPal). Please refer to Stripe privacy policy and PayPal privacy policy for information on how your information is collected and stored.
Privacy Policy
For issues relating to a dispute or concerns regarding to privacy or data protection, please refer to our Privacy Policy, wherein links to the privacy policies of our third-party providers are also included.
External Links
We may supply links to third party’s websites on our own website, however Lorraine Hodgson Art does not imply endorsement of the third party’s website and cannot be responsible for whatever happens when you choose to follow a link and leave our website. For any link to a third party’s website, please carefully review the respective terms and privacy policies of these external websites.
Returns and Refunds
Original Artworks: As each original artwork is unique and carefully crafted, all sales of original pieces are final. We do not accept returns or exchanges on original artworks unless the items arrives damaged or defective. If your original artwork arrives damaged, please contact us within 7 days of receipt including photos of the damage so we can assist with a claim and provide a suitable resolution.
Prints: We strive to ensure that all prints are of the highest quality and meet your expectations. If you are unsatisfied with your print for any reason please contact us within 14 days of receipt. Prints may be eligible for a return or exchange under the following conditions:
The print is in its original unused condition.
The customer is responsible for return shipping costs.
Shipping, Delivery and Processing Times
We offer shipping throughout Australia through trusted carriers. Standard delivery times are typically 5-10 business days depending on your location.
For orders outside of Australia, shipping times vary based on the destination country and customs processing times. Please allow up to 14-28 business days for delivery. Note that international customers are responsible for any customs, fees, duties, or taxes that may apply.
We endeavour to ensure all orders are processed within 3-5 business days after payment is confirmed.
Please note, at this time we are only shipping within Australia.
General
Our website and services are not to be used for illegal or unlawful purposes. Users must not try to breach or test the vulnerability of our network or circumvent security measures. Lorraine Hodgson Art reserves the right to terminate the contract or disable user accounts should there be a violation of any of our terms, guidelines and conditions.
User Accounts
As a user of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password.
If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address them accordingly.
We reserve the right to terminate accounts, edit or remove content and cancel orders at our sole discretion.
Contact
For any questions or concerns regarding Lorraine Hodgson Art’s website or business, please get in touch via email at lorrainehodgson.art@outlook.com or via our contact form on our website.
Applicable Law
By using this website, you agree that the laws of the Queensland, Australia without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between Lorraine Hodgson Art and you, or its business partners and associates.
Disputes
Any dispute related in any way to your use of this website or to products you purchase from us shall be arbitrated by state or federal court Queensland, Australia and you consent to exclusive jurisdiction and venue of such courts.
Indemnification
You agree to indemnify Lorraine Hodgson Art and its affiliates and hold Lorraine Hodgson Art harmless against legal claims and demands that may arise from your use or misuse of our services. We reserve the right to select our own legal counsel.
Limitation of Liability
Lorraine Hodgson Art is not liable for any damages that may occur to you as a result of your misuse of our website.
Lorraine Hodgson Art reserves the right to edit, modify, and change this Agreement at any time. We shall let our users know of these changes through electronic mail. This Agreement is an understanding between Lorraine Hodgson Art and the user, and this supersedes and replaces all prior agreements regarding the use of this website.